What personal data we collect and why we collect it
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Ilona’s Passion may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To send periodic emails
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
– To send you free products like printables, updates from the blog or ebooks through email for you to download
Provide you with information, free freebies, printables, products and services that you requested from us. On password protected page there is no need to login, just password can be used to access all free printables.
– To advertise products, new offers or other information through email
You will receive periodic emails regarding all products that are available for purchase that we think you may find interesting.
– We may contact you for market research purposes
You are giving whole consent to receive emails from Ilona’s Passion.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may collect personal information from you such as email address or your name. You may voluntarily submit information on this website by leaving a comment or subscribing to a newsletter.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
RETURNS AND EXCHANGE DETAILS
I don’t accept returns or exchanges. But please contact me if you have any problems with your order. Due to the nature of the downloadable items there are no exchanges or returns. Before purchasing from Ilona’s Passion please read the description of the item. Make sure that you understand clearly what you are buying.
NO Refunds on Instant Downloads.
Please let me know if you are not satisfied with my products and I will do my best to resolve any issues and I will make you satisfied.
Ilona’s Passion does not provide any printed designs. ALL designs are in digital form which means they are delivered electronically to the email address. They can be easily printed in Photo Lab or Print Shops.
All designs are for PERSONAL USE ONLY.
You are not allowed to transfer, copy, sell or give our files to others.
Commercial Use is strictly prohibited.
INFORMATION I COLLECT
To fulfil your order, you must provide me with certain information, (which you authorized Gumroad to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of design, for example), if you contact me directly.
WHY I NEED YOUR INFORMATION AND HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, including:
– as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
– when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
– if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
INFORMATION SHARING AND DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
– Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
– Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
– Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
– Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
– Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
When user ratings are enabled we store the IP address upon voting. This is used as (one of the) measures to prevent rating spam.
Our cookies are stored for 30 days. User submitted data is stored indefinitely in the local database.
Akismet: We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
Newsletter: If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us. We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you. To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system. This website can send emails through the MailChimp services. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters. No identifiable information is otherwise tracked outside this website except for the email address, name, location, IP address.
You may Opt-out from the newsletter by clicking the Unsubscribe button in each email on the bottom of the page.
Affiliate Link Disclosure
The website includes embeds tracking links into the website. A cookie is placed on your browser to track any sales. Ilona’s Passion (ilonaspassion.com) site is monetized through affiliate links. If you will purchase through these links; ilonaspassion.com site will receive small percentage of the sale price. Ilona’s Passion is participant in the ShareaSale and the Amazon Services LLC Associates Program, an affiliate advertising program designed to earn advertising fees by placing links on the website.
Ilona’s Passion might participate in sponsored posts and it is compensated for providing any opinions on products, services or websites. All opinions are honest.
WordPress Stats might collect IP address, visiting URL, referring URL, timestamp of event, browser language, country code.
Google Analytics tracks Website usage. It may receive your IP address, however no other personal information is received by Google Analytics. Data will be kept by Google Analytics for a total of 26 months, after this time it will be deleted.
All logos, photos, information, text or graphics are the property of Ilona’s Passion. You are not allowed to use these in the other manner than reading or education.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
The website doesn’t not collect any information from children younger that 16 years of age. If you are suspecting that such an information is collected please contact us immediately.
Ilona’s Passion website is committed to give accessibility for everyone to the website. We are continuously improve website accessibility by adding captions to the videos, writing proper ALT text for all photos and all other website improvements. We are aware that some areas might need improvement for the accessibility and we are working to achieve this. We hope that the website will achieve Web Content Accessibility Guidelines Level AA.